Frequently asked questions

Frequently asked questions

Use our measuring steps on the Size Guide page to find the right fit.

If you're still unsure, email us at hello@raffertysshoes.com or chat with us and we can help confirm the size.

When we say vegan leather, we mean the upper is animal-free. Our “vegan leather” is a premium microfiber. It’s chosen to feel soft, look beautiful, and be easy to wipe clean.

Yes. We offer easy exchanges with a store credit of $110 (for example, if your order was $100, your credit will be $110).

We also offer easy returns, and your first ever return is on the house. Please see our full policy here: Returns & Exchanges.

Our breathable mesh (used in the inner lining and on the top layer of the insole) is 100% polyester. We use it because it’s lightweight, breathable, durable, and quick-drying.
Yes. The insole is removable, and it has a mesh top layer to support breathability. It also helps the shoe air out and stay fresh.
We use a polyurethane adhesive alongside stitching for reinforcement and durability. It is animal-free/vegan.
Our upper materials have been independently PFAS tested by Intertek. The report lists multiple PFAS substances (including PFOS, PFOA, PFHxS and related compounds) as ND (not detected above the lab detection limits) for the tested upper components. The tested construction includes glue in the sampled upper parts.

No. The age range is only an approximation to give you a general idea.
Every child’s foot grows differently, so please measure before ordering to avoid exchanges.